Frequently Asked Questions
What are your rates?
90 Minute Vibrant Roots Discovery Session: Personalized Nutrition & Blueprint: $250
Individual Sessions
• $150/hour — available in 15, 30, or 45-minute increments
• Virtual or in-person
5-Hour Follow-Up Package
• $700 total ($140/hr vs $150 standard) — our most popular option for ongoing support
• Virtual or in-person
What is a “Registered Dietitian” and why should I see one?
A “Registered Dietitian” (RD) or “Registered Dietitian Nutritionist” (RDN) has completed a Bachelor’s of Science degree (minimum) in Dietetics from an accredited university, as well as a thorough and competitive Dietetic Internship Program, gaining over 1,200 hours of training and experience. A RD must also pass a national registration exam, and then stay current and up-to-date with the latest practice and research by completing 75 hours of continuing education every five years.
RD’s are trained in compassionate nutrition counseling and behavior change therapy and are governed by a Code of Ethics determined by the Academy of Nutrition and Dietetics. We are trained to provide evidence-based nutrition care based on nutrition science and the latest research.
Are you therapists? What is nutrition counseling?
Although we provide nutrition counseling through medical nutrition therapy, we are not licensed therapists. Nutrition counseling allows us to provide a nutrition care plan that is tailored to each of our client’s individual needs. During our sessions, we will spend a good amount of time getting to know you and what your needs and desires are for your time with us. We avoid offering advice that is not relevant to you, your health, and your unique situation. If you are seeking help for an eating disorder and/or find there are deeper challenges related to your relationship with food, a synergistic approach using both a dietitian and experienced therapist (individual and/or family) can do wonders! We work closely with a number of excellent therapists and counselors we are happy to you to.
What is intuitive eating?
Intuitive eating is a nutrition philosophy that we often use at Vibrant Hope Nutrition & Wellness. Based on the book, “Intuitive Eating” by Evelyn Tribole, MS, RD, and Elyse Resch, MS, RD, FADA, CEDRD, Intuitive Eating is a non-diet approach to health and wellness that helps you tune into your body signals, break the cycle of chronic dieting, and heal your relationship with food. In short: intuitive eating is normal eating. From a nutrition professional perspective, Intuitive Eating is a framework that helps us keep nutrition interventions behavior-focused instead of restrictive or rule-focused.
Do you accept insurance?
We do not bill insurance directly but we do provide you with SuperBills that can be submitted to insurance companies for potential “out of network” reimbursement. Please contact your insurance company directly to see if this is an option.
Why Vibrant Hope Nutrition Is Private Pay
We don’t bill insurance directly, and that’s intentional. Companies like Nourish and Berry Street have made insurance-covered nutrition counseling more visible lately, so it’s a fair question — here’s why our practice works differently, and why that difference often gets better results.
Why don’t you take insurance if other RDs do?
Insurance companies require a medical diagnosis code to reimburse a visit, and they cap session length, frequency, and what can be discussed. That model works well for straightforward, short-term needs. My work — eating disorder recovery and functional nutrition with in-depth testing — usually requires more time per session, a longer course of care, and flexibility to dig into root causes rather than just a diagnosis. Insurance restrictions make that kind of care difficult to deliver well.
What do I get with private pay that I wouldn’t get through an insurance-based platform?
– Longer, unrushed sessions instead of the 15-30 minutes insurance typically reimburses
– A plan built around your actual health picture, not what a diagnosis code allows
– Access to comprehensive functional testing that insurance-based platforms generally don’t offer or coordinate
– Continuity — no re-authorization delays, session caps, or coverage denials interrupting your care
– Complete privacy — no diagnosis or mental health history goes into your permanent insurance record
Is private pay more expensive?
Often it’s comparable once you factor in copays, deductibles, and session limits. Insurance-based platforms are usually built around volume — shorter visits, larger caseloads per dietitian — to make the reimbursement model work. My rates reflect the time, depth, and specialized testing that a straightforward insurance visit isn’t structured to include.
Can I still use my insurance in any way?
Yes. I can provide a superbill after each session that you can submit to your insurance for possible out-of-network reimbursement, depending on your plan. This gives you the option to seek reimbursement while still receiving the depth of care my practice provides.
Why does this matter especially for eating disorder care?
Eating disorder recovery rarely fits into a handful of short, diagnosis-driven visits. It requires trust, consistency, and enough session time to address the psychological and physiological pieces together. Insurance session limits are one of the more common reasons treatment gets interrupted before it’s actually finished.
How do I know this investment is worth it?
Every plan starts with a discovery call so we can talk through your history, goals, and whether we’re a good fit before you commit financially. My goal is for you to know exactly what you’re getting and why, before you decide.
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*Want to talk through your specific situation? [Schedule a discovery call].*
Do you offer package options for additional savings?
Yes, we do! You may purchase a package of 5 one our sessions which breaks down to $140 per hour vs. $150
Our package options are $700 for 5 hours ($140/hour) or 20 units of 15 minutes. This time can be divided up as needed (15-60 min sessions, and we can tailor frequency based on need and budget!)
What forms of payment do you accept?
Jennifer accepts cash (in-person sessions only), and check (in-person sessions only), Jen, Allison, and Brookelyn (coming soon) all accept debit/credit cards, as well as a Health Savings Account card. Please also note we have a 24-hour cancelation fee – all appointments not canceled within 24 hours will be charged in full.
What is your cancelation and refund policy?
We do kindly request you notify us of any cancelation within 24 hours. Any session not canceled in advance will be charged in full. We ask for a credit card to be kept on file but it will not be charged without permission. It will however be charged in the case of a no-show or missed appointment. In addition, our policy is that our packages are non-refundable and do not expire. Thank you! All packages are non-refundable but do not expire!
What is “Telehealth” or “Virtual Sessions” and how does it work for nutrition counseling?
Telehealth is a safe and secure form of telecommunication that allows one to have “virtual” video sessions from their phone or computer in the comfort of their own home or office! Each session uses a unique link that provides a secure connection every time. Telehealth sessions are the same rate as in-person sessions and allow for flexibility during travel, illness, long-distance, and/or simple convenience!
Jennifer – Food Freedom RD – offers In-Person in Highlands Ranch and Virtual
Allison – Root Cause RD- offers Virtual/Telehealth
Brookelyn – Integrative Women’s Health Advocate – offers Virtual/Telehealth
How long does each session last and how long do I need to work with an RD to accomplish my goals?
We take a highly individualized approach because everyone’s situation and goals are unique. Traditionally we recommend at minimum a 90-minute intake followed by a one-hour session the following week. Most clients benefit from weekly sessions (30–60 min each) for several months for optimal results but of course, this varies per situation. We will help you determine this based on your goals and budget!
Since you offer faith-based counseling services, do I need to be a person of faith to work with you?
No! We offer this option only to those who want this and find it an important part of their recovery. We respect and work with people of all backgrounds, identities, and religions!
I am currently working with a therapist/doctor, will you communicate with them for continuity of care?
Yes! We highly value this collaborative effort and know how important this is! Please be sure to fill out the Release of Information form for our records.
Do you work with children?
Yes! Allison Grooms, RD is our child specialist, and Jennifer Anderson, RD works with children over 13 years old, with eating disorders and children under 13 years old on a case-by-case basis! Allison works with kiddos of all ages from breastfeeding and starting solids, to toddlers, all the way through adolescence. All ages and stages can bring different dietary challenges and nutrient needs. We are here to help build a solid nutrition foundation and off support! Brookelyn Health Coach work with adults 18 and up!
